How good is your customer experience?
Mystery shopping is an excellent way to test the customer experience inside of your business. We have a range of mystery shopping methods and a wide range of mystery shopping talent from chefs to underage alcohol shoppers. We provide constructive feedback on all aspects of your business and supply a full report that you can use as a staff training tool and reflect back on at a later date.
Fresh eyes see things in your business that you can easily miss, from the atmosphere, lighting and signage to pricing and quality of product and service. How good was your last customer experience?